Are you running a business where you employ staff? Let me start then by saying, I salute you and thank you for trying to help the economy, even though it might not always feel like the most rewarding part of owning your own business.
Maybe your business is still at the stage where it only requires yourself and maybe your partner or one other person, but I would like to use this opportunity to share with you some facts about employing staff. As your business grows, you will need to grow your team as well.
Let’s start with how important it is to hire the right people for your business and also for you. You need to work with them each day, so make sure you first of all like them, they share the same values as you and that it is someone you could have a cup of coffee with. Don’t get me wrong, you do not need to be friends with this person, but when you spend most of your day in the same work environment, this person should be someone you like and get along with.
I believe your team should be an extension of who you are and what you believe in for your business. Motivating your staff could be a struggle sometimes and coming up with new ideas can also be keeping you from rewarding staff for going the extra mile in their work. But hiring staff is part of the growing process of your business and some businesses do not have staff, but if you make use of staff to assist you in your business, having an incentive plan is a great way to keep your staff motivated, positive and happy at work.
I believe in making use of incentives to get the juices flowing during certain days of the week, or month and it helps to create a platform to allow the staff to show each other what they are made of. Working towards a goal, pushing for more sales, completing your work ahead of schedule, have no or lower wastage, stock damage or loss. Reaching sales calls, sales amounts, items sales amounts, getting good customer comments and feedback and so much more.
You might argue, yes Nicolene, but I do pay my staff a salary to do their work and they should be doing all of the above anyway, and yes you are right. But if you are working with humans, you need to remember, people get motivated by recognition, appreciation and acceptance. Some staff will even work harder and with more pride, just because you commented on a job well done or said thank you for working hard on a special project.
Your staff wants to feel special, and some staff might be happy with a handshake and kind thankful words, others will appreciate a group office email to show off your appreciation and others would like something extra.
So here are some ideas of what you could do as incentives for your staff:
- Free lunch
- An extra day off
- Money(% based maybe on sales or a fixed amount)
- Coffee date and skill-building with the Boss
- Movie tickets for 2
- Dinner for 2
- A weekend or one night stay somewhere special
- Flowers/chocolates/gift box
- Free training in the skill of their choice
- Gift cards
- Tech gadgets
- Parking in a VIP spot at work for a week
- Spa day or Golf day
- Sports tickets to a match
- Subscription to a magazine of their choice for 6 months.
- Gym membership
- Culinary classes
And so much more.
Having your team excited about reaching their goals, is a golden part of growing your business. See how you can start with one or two of these, or if you are in this process already, what can you maybe add to make things more interesting going forward.
Take care of your staff and motivate them, the good ones will always appreciate your efforts and you should focus on them. The rest will take care of itself. Remember some staff will not last, and that is also perfectly fine. Not all people are meant to work together and as a business owner, you should make sure you surround yourself with only the best, honest, hard-working and dedicated staff you can find.
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Till next week.
Nicolene and Tomer